Last Updated December 6, 2017
Information We Collect
The information we collect can be roughly categorized as follows. We collect this information to provide you with the products and services and for the purposes described below. We may collect any or all of the information via automated means such as communications profiles or cookies.
Personal Information. The personal information we collect depends on the type of service, support, or sales inquiry, and may include your name, address, telephone number, fax number, and email address, dates of service provided, types of service provided, payment history, manner of payment, amount of payments, date of payments, domain name, credit card or other payment information. The financial information will only be used to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider.
Statistical Information. All of our servers collect statistical information such as Users’ IP addresses, dates Users visited our site before, how often, the length of time, and which pages Users view.
Tracking Software. We may use software designed to track responses to our advertisements, other promotional activity as well as Users’ movement through our site. This software includes such things as beacons and software used by our advertising partners.
Customer Surveys. We may periodically conduct customer surveys. Participation in our customer surveys is voluntary. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.
How We Use the Information
The information we collect is used for billing and to provide service and support to our customers. We may study this information to determine our customers’ needs and to promote certain products and services or additional support. We may also generate non-identifying and aggregate profiles from information that our customers provide during registration (such as the total number of customers in a given category). This aggregated and non-identifying information may be used to promote advertisements that appear on our website and in connection with our services.
We take reasonable cautions to prevent unauthorized access to your information. Accordingly, we may require you to provide additional forms of identity should you wish to obtain information about your account details. Addova may also use the information you provide to email Addova newsletters to the primary contact email on file, or to contact you about other products or services that we think may be of interest.
Correcting/Updating Personal Information. If a customer’s information changes, we will endeavor to provide a way to correct, update, or remove that customer’s personal data in our records.
Opt Out. By default, customers will receive invoices, any system updates, Addova newsletters, and other mailings. Customers are able to opt out of newsletters and mailings by using the unsubscribe link in any promotional email, or as otherwise provided in the communication. Please note that customers may not opt out of receiving important system notifications or emails about their accounts.
Public Forums. Please remember that any information you may disclose or post in public areas of our websites or the Internet becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.
1521 N. Argonne Rd.
Spokane Valley, WA 99212
We will seek to resolve any concerns.