how we stack up against the competition
An Introduction to our Amazing Difference.Addova is not just an IT managed service provider but trusted IT advisor and lifetime MSP( IT managed service) partner.
Trusted IT Advisor.
Lifetime MSP Partner.
Addova is not a conventional IT managed service provider and we do not intend to become one.
We offer advanced security, 100% up-time Service Level Agreement and low price guarantee.
Service Credit Programs
We created the first ever IT managed service provider – Addova Service Credit Programs to give you the biggest bang for your buck.
Agnostic Partner Relationships
Since our inception, our partners have played a critical role in our drive for ecosystem based innovation.
Transparent Market Prices
We promise to bill you precisely what we agreed to, with no sudden add-ons, vague adjustments or “normal” increases.
Customer Advocacy Charter
We have an virtual CIO, Project Executive, and Technical Architect for each customer executive team.
One Proactive Team
Our smart, agile, and collaborative team embeds all your vendors and contracts under one agreement.
Intelligence Built Service
We deliver on products and platforms that future-proof our customers businesses by giving IT infrastructure a digital upgrade.
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Service Credit Programs
We are the MSP that pays back!
We are the first and only IT managed service provider to compensate customers through our unique programs.
We created the programs to give our customers even more ways to save.Choose from one of the programs below and start saving!
Service Credit
For companies that have a low ticket and change volume.
While most support is unlimited, we award those who seldom call for support. If the customers fall below a call/change threshold agreed upon, Addova credits them for services not utilized on the following invoice.
Value Fund
For companies that are looking to reduce their IT spend.
Similar to a whole life policy, a percentage of your contribution is reinvested into a fund where the funds slowly starts applying a credit through the interest earned, eventually reducing your monthly spend.
Achievement Bonus
For companies with a emphasis on operational cost reductions.
Addova requires a deep dive assessment into the actual spend and develops a mutual plan whereby the customer only pays a fraction of the invoice unless Addova meets their commitments to reduce spend.
Agnostic Partner Relationships
We begin with your business to deliver a comprehensive solution.
Since our inception, our partners have played a critical role in our drive for ecosystem based innovation. Our service offerings and solutions across industry verticals are strengthened by partners with global technology vendors, customers, and niche solution providers.
Addova helps its alliance partners to:
Generate incremental revenue growth through differentiated solutions and service offerings, extend market and geographic reach, and enhance their product and service offerings.
Addova has invested in dedicated alliance partners that build solution frameworks and accelerators, and are certified in their partner products. In addition, we invest in joint solutions with partners to create innovative solutions for customers.
Addova’s ecosystem of partners allows us to provide best-in-class solutions that meet our customers’ business requirements and helps them to:
- Reduce total cost of ownership.
- Reduce risk of implementation.
- Accelerate time to market.
- Realize a consistent service delivery from Addova.
Addova’s leadership and customer satification are greatly enhanced with partners helping to:
- Provide customers a single point of contact for all IT relationships
- Leverage the lowest cost and consistent pricing model you should expect.
- Deliver services and support worldwide.
- Gain quick responsive on-site support from top tier vendors under our vetting and branding.
Transparent Market Prices
We keep it honest, simple and straight forward.
With Addova, we do something nobody else does; publish our transparent pricing online. If our published pricing ever drops, we reduce your invoice to reflect the published adjustment.
It is true! The biggest surprise with Addova pricing is that there are absolutely no surprises. We promise to bill you precisely what we agreed to, with no sudden add-ons, vague adjustments or “normal” increases. So when your bill arrives, you will know what it will be even before you read it. Isn’t that a pleasant surprise?
No Hidden Fee
Transparent Price
No Surprise Formula
Customer Advocacy Charter
What makes us your lifetime partner is knowing we have your back.
Far too frequently, businesses struggle with the significant challenges of creativity, passion and innovation from their vendors. Addova takes a different approach than other IT managed services provider by hiring and assigning each account a virtual CIO who is watching your best interest, rather than ours.
Our passion is your passion and nothing speaks louder than our charter to act as your advisor.
At Addova, we are an extension of your team. We continue to help your business grow and meet your goals. We assign you three core members to ensure we have your best interests in mind and create a mutually beneficial partnership.
Each customer executive team has a:
At Addova, we are an extension of your team. We continue to help your business grow and meet your goals. We assign you three core members to ensure we have your best interests in mind and create a mutually beneficial partnership.
Each customer executive team has a:
CIO
The Chief Information Officer is dedicated to acting on the customer’s best interest.Their measurement is based on customer feedback and they are to be highly involved as a business analyst and decision maker on behalf of the customer.
Project Manager
The project manager ensures delivery is being exceeded, audits are completed, projects are organized & managed and coordinate value drivers between the Information Officer and Technical Architect.
Technical Architect
The Technical Architect provides indepth technical solutions that exceed requirements and ensure customers are competitive with the highest value per dollar invested.
One Proactive Team
We give you one throat to choke.
As a leading IT managed service provider, we know that IT vendor management is a considerable challenge to most organizations as you must become an expert to navigate them. We believe that stops with us and know the frustration to have multi-vendors pointing the finger at each other. Addova’s smart, agile, and collaborative team embeds all your vendors and contracts under one agreement.
Addova’s vision is revolutionizing the workplace, empowered by acting and being one high-performing team across your organization.
Get prioritized, technical support for your staff. The fastest response time and 24×7 monitoring and access to onsite field engineers. Our team is your team.
Leverage training, guidance, and resources designated to grow your expertise of solutions. We prevent issues, further identify risk and improve your operation readiness through one team.
Our team is your team.
Intelligence Built Service
We Give IT infrastructure a digital upgrade.
Addova is dedicated to solving industry-level problems using next-generation Artificial Intelligence, Machine Learning, Computer Vision techniques with seamless integration.
Automation can be complex and unstructured tasks that require cognitive skills and automation of rule-based, structured tasks. This is all achieved through Addova’s enablement and persistent reinvestment of enabling our end-to-end enterprise automation as yours.
We deliver on the next generation products and platforms that future-proof our customers’ businesses by giving IT infrastructure a digital upgrade.
Digitalization is fundamentally changing how businesses operate and thrive.
Automation and cloud technologies are no longer optional but are core components of any business transformation project.
As businesses reinvent and transform themselves, only the enterprises that can compete via technology innovation, acceleration, and flexibility will survive. Addova’s digital-ready IT infrastructure is optimized to adapt to the unpredictable needs of enterprises for the digital age while simultaneously delivering business value and outcomes.
Address
2 Sun Court
Suite 400
Peachtree Corners, GA 30092
Email Us
Phone
Sales:
800.514.3787
Support:
800.234.8815