Addova blogWhy VoIP Changes The Way Your Business Communicates
Well, you have probably heard that more companies are switching to Voice over Internet Protocol, or VoIP, business phone systems. You have most likely also heard they are saving money when they do.
VoIP does more than increase savings by lowering costs though. Here is why so many businesses are ditching their analogue lines and have made the switch to VoIP:
Access From Wherever, Whenever.
No longer is it a requirement to be in the office to connect to your phone system. You can access the office directory and make and receive calls as if you were in the office from your smartphone, laptop, iPad, tablet or home PC.
VoIP calls can be directed anywhere in the world. Employees working from the road or home can be just as connected as those in the office. Calls are easily transferred from one location to another to make the most effective use of every resource.
Improve And Upgrade Functionality
The features of a VoIP system allow you to have voicemail, call waiting, hunt groups, all easily managed via an online portal.
You get all of the features that you would expect from a traditional phone system, plus the ability to leverage additional features such as video, application integration, call data records, presence, text, instant messaging, and more.
Integrate Other Office Systems With Your VoIP System
With a VoIP solution, you can integrate your calls with your business’s customer relationship management software (CRM), allowing you to get more information about who is calling and what actions they are taking before and after engaging with your business via telephone.
VoIP is now the No. 1 telephone service choice by U.S. businesses.
Approximately 36% of companies are using VoIP today for their business communications needs.
If your business has not yet begun making the switch to VoIP, now is the time to upgrade and make sure you and your business doesn’t get left behind.
It’s easy to deploy and manage.
At Addova, we are redefining what a business communications system can do by offering a wide range of solutions for all types of businesses. Our hosted VoIP solutions which in partnership with leading VoIP technology provider Ooma allow you to work the way you want while connecting you to your customers and integrating business-critical applications.
We take on the responsibility for managing the network and equipment. You simply access a convenient web portal to handle additions, moves or changes to the system’s configuration.
To learn more about our hosted VoIP solution and discuss the specific ways in which this technology is a good fit for your business.
Get in touch here.